Returns & Exchanges

At Peppy, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your fit isn't perfect, we are here to help you find the right style or process a full refund.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unworn garments with original tags attached into their original packaging or a secure mailing bag.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing